Product Number Quantity

We ensure that each and every order is processed for immediate shipment!

Back to top

S&S Incorporated

21300 St. Clair Avenue

Cleveland, Oh 44117

Back to top


Phone/Fax Numbers
How do I contact S & S Incorporated?

Phone number: 216-383-1880

Fax number: 216-383-9597

Email: info@sspkg.com

Back to top


MY ACCOUNT

ORDERING

 
Easy Order
How do I use the easy order feature?
Easy order allows you add items to your shopping cart by simply entering in the S & S Incorporated model numbers from your catalog. Click "Go" and the product will be added to our shopping cart in the minimum order quantity amount.

Telephone Orders
Customer service representatives are available Monday through Friday 8:00 a.m. to 5:00 p.m. EST. Call us at 216-383-1880.

PO Numbers
Can I include a purchase order number on my order?
Proceed to checkout once you have finished shopping. At the bottom of the Payment portion of the checkout process, insert your PO number in the PO number field.

Requesting an Invoice
Can I get an invoice when I order online? You will receive an invoice from S&S Incorporated once your order has been shipped.  If you do not receive one, please contact S & S Incorporated at 216-383-1880, or email at info@sspkg.com

Tax Exempt Status
How do I get a Tax Exempt Form?
You may request a tax exempt form by calling 216-383-1880. S & S Incorporated must have this form on-file for your company in order to accept tax-exempt purchases.

Back to top


PRIVACY AND SECURITY

Privacy
What is the S & S Incorporated privacy policy?
Please go to the Home Page to view the S & S Incorporated Privacy Policy

Security
Is ordering from S & S Incorporated online secure?
S & S Incorporated protects you while you shop at www.sspackaging.com, so there is no need to worry about credit card safety.

We use SSL encryption to protect your online transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Back to top


PRODUCT INFORMATION

Product Specifics
How do I find product specific information?
Product specific information is listed when viewing a single product.
The following information is available for most of our items:
Dimensions
Material
Color
Strength
Minimum order quantity
Order in multiples of bundle, bale, case or individual quantities
Unit of measure

Product Photos
Are the photos exactly the same as the product listed?
The photos shown are representative of the product listed, sizes and colors may vary slightly.

Back to top


QUOTES

Obtaining a Quote
How do I obtain a quote?

S & S Incorporated offers special quotes for large orders and special items.

Please call or email for a quote or to set up an appointment. 216-383-1880

Email: info@sspkg.com

Back to top


RETURNS

Returning Merchandise
How do I return merchandise?

Call S & S Incorporated to receive an authorization number and return slip. Complete the form and return the merchandise within 30 days. Items purchased from S & S Incorporated cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time. In addition, all returned items must be in unopened and unused condition to be accepted.

Note: There is a 15% restocking fee along with all applicable freight charges.

Back to top


SEARCHING FOR PRODUCTS

Can't Find Product
What if I can not find a particular product?
Please contact us at 216-383-1880. Customer service representatives are available Monday through Friday 8:00 a.m. to 5:00 p.m. EST.

Finding Products
How do I find a product?
You can find products by:

Browse: Shop by product categories, i.e. corrugated cartons, stretch film, etc.
Search: Type in a product name, model number or other description

Easy Order: Type in the model number from the catalog and the product will be added to your cart in the minimum order quantity.

Ordering from Search Results
How do I order from my search results?
Simply enter the quantity and click GO to add the item(s) to your shopping cart. Continue shopping or go to checkout to finish your order.

Back to top



SHIPPING/DELIVERY

Rush Shipments/Special Instructions
At checkout, please request UPS 3 Day Select, UPS 2 Day Air, UPS Next Day Air or Local Freight 1-2 Days. We will promptly take care of your needs.


UPS Shipping
How do I know if my order will ship UPS?
UPS or Local Freight will be used whenever possible. However, should your order exceed UPS size or weight limits, "Common Carrier" will be selected to speed delivery to you.

Back to top